Frequently Asked
Questions

Apologies, but we’re not sure yet. If you’ve not reviewed your telecoms services for some time, it’s likely that your bills are too high. And, it's also likely that savings with us could be substantial. Email us a copy of your bill. We will offer you a calculation, free of charge. We’ll work out your monthly savings, incorporating your current monthly spend – and what you could be spending with us instead. Of course, there’s no obligation with our bills analysis.

For most businesses, a reliable, fast broadband more than suffices. Most addresses have access to 'SoGEA', a fibre broadband connection which delivers download speeds of up to 80 Mbps, and upload speeds of up to 20 Mbps. If not, we'll find you the best alternative that is available. If your business needs to transfer large amount of data, then you may want to consider installing a leased line, which offers powerful and lightning-fast uploads and downloads. If you have a regular broadband service such as SoGEA, it is likely you will be sharing your line with other users, but this is still secure and fast enough for most businesses. A leased line offers dedicated internet access and you won't be sharing your line with other users. Understandably, this is a more expensive option. If you wanted faster broadband without upgrading to a leased line, we offer business-grade broadband, and this could be your best option.  

A great deal, actually. With cloud-based telephony, Hosted Communications enables flexible and remote working to the highest standards. Importantly, nobody needs to know that your staff aren’t in the office – even your hard-working receptionist. With confidence, your employees can make outbound calls and receive inbound calls with “softphone” functionality on their pcs or laptops.